How Privacy Works Around Your Wallet
Our Privacy Policy covers information you enter during account creation, including contact details used for phone verification before account access. It also covers payment references created when you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We record enough transaction detail to match
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a deposit or withdrawal request with your account, investigate a stalled wallet status and reduce unauthorised access. Device information can help us recognise a returning mobile or desktop session, while cookies support login continuity and page settings. We keep records for operational, security and legal needs,
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then remove or anonymise them when they are no longer required. Availability and eligibility depend on local law. If you are in Semarang or elsewhere in Indonesia, the same request path applies through your account support area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.