Know the rules before account access
Our Legal notice explains who may access the account, how we check account details, and what happens when a payment record needs confirmation. Access depends on local law, so you should read the applicable wording before creating an account or using a wallet route. We may
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ask you to confirm the phone number linked to your profile before account access continues. DANA, OVO, GoPay and QRIS records can be matched to the account activity they support, while bank transfer and virtual account references help us identify a deposit correctly. We keep policy
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wording available so you can understand a decision and contact us when a correction is needed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.